Customer Zone
Helplines
Whatever the problem, whatever the question, we're here to help. For your convenience, we have a number of helplines to deal with everything from claims to change of address.
Customer Service Line: 01422 396 770
If your circumstances change and you need to update your cover or you have a query, just call the Leisuredays Customer Service Line.
Lines are open 7 days a week:
8am - 8pm Weekdays
9am - 4pm Weekends and most Bank Holidays
Claims Helpline (24 hour): 01422 50 10 85
If you need to make a claim or enquire about an existing claim, just pick up the phone and call our Claims Helpline.
Emergency Helpline (24 hour): 01422 50 10 86
If crisis strikes, like your pipes freeze and burst or a storm damages your park home, just call our Emergency Helpline day or night, any day of the year. We'll arrange for one of our Emergency repairers to race round and help sort things out.
Legal Helpline: 01925 428 375
Renewals Helpline: 01422 39 68 08
Policy Documents
Use the links below to download our park home home brochure and insurance documents.
Brochure
For an overview of our insurance services, benefits and discounts for owners of residential park homes and lodges, download our park home insurance brochure.
Policy Summary
Download a brief summary of the park home insurance policy.
Policy Booklet
For a detailed look at the policy wording, conditions and exclusions, download our latest insurance policy booklet for residential park homes and lodges.
Terms of Business Agreement
Use this link to view our Terms of Business Agreement.
To view these documents, you will need Adobe Acrobat Reader installed on your computer. If you don't already have it installed, you can download it for free on the Adobe website.
If you would like a specimen policy sending through the post, please use our enquiry form or call us on 0800 14 88 414
(free from landlines, mobile users may find it cheaper to call 01422 396 770)
Inform us of Changes
Please use the form below to inform us of any changes in your circumstances.
Please note that the changes will not take effect until an adviser has contacted you to confirm the changes and update your policy.
If you would like to speak to an adviser, please call 0800 14 88 414 (free from landlines, mobile users may find it cheaper to call 01422 396 770)
We are open 8am - 8pm weekdays, 9am - 4pm weekends and most Bank Holidays.
Renewals
For your convenience, your premium can be paid in a way to suit you:
Credit / Debit Card
Please call us on the number below with your card details.
Monthly Direct Debit
If you would like to set up a Direct Debit, simply telephone us with your bank details and we will take care of the rest. We use a company called Premium Credit to provide finance. A charge for credit will apply and credit is available subject to status. If you already pay by Direct Debit, the instalments will continue automatically and you do not need to take any further action if you are happy for your cover to continue on this basis.
Cheque
Please forward your cheque made payable to "Leisuredays" to Leisuredays, New Road, Halifax, HX1 2JZ - ensuring you print your full name and postcode on the reverse.
Renewals Helpline: 01422 39 68 08
8am - 8pm Weekdays
9am - 4pm Weekends
& most Bank Holidays
Please note that an automated telephone service is available 24 hours a day if you simply wish to renew by card without making any changes.
Prefer to talk?
Call us 7 days a week on
0800 14 88 414
Free from landlines
Mobile users may find
it cheaper to call
01422 396 770
8am - 8pm Weekdays
9am - 4pm Weekends
& most Bank Holidays
Leisuredays report static caravan storm claims up 300% in 2012
The extremely windy weather during December and the early months of 2012 has caused a 300% increase in static caravan insurance claims for storm damage.
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