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Claims helplines


Claims helpline (weekdays 9am-5pm)

01422 501 085
Please call this number to register a new claim or talk to us about an existing claim.


Did you know? If you don’t need emergency assistance you can report your static caravan claim online here.


Legal helpline (24 hour)

0344 770 1040
Administered by Arc Legal Assistance Ltd.
This number is for policyholders who have opted to take out our Legal Expenses cover option. Please refer to your policy schedule.

Claims helpline (weekdays 9am-5pm)

01422 501 085
Please call this number to register a new claim or talk to us about an existing claim.


Did you know? If you don’t need emergency assistance you can report your park home claim online here.

Emergency assistance (24 hour)

01422 501 086
Please call this number if crisis strikes and you need emergency assistance.


Legal expenses (24 hour)

0344 770 1040
Administered by Arc Legal Assistance Ltd.

Claims helpline (weekdays 9am-5pm)

01422 501 085
Please call this number to register a new claim or talk to us about an existing claim.


Did you know? If you don’t need emergency assistance you can report your holiday home claim online here.

Legal expenses (24 hour)

0344 770 1040
Administered by Arc Legal Assistance Ltd.

Claims helpline (weekdays 9am-5pm)

01422 501 083
Please call this number to register a new claim or talk to us about an existing claim.


Did you know? If you don’t need emergency assistance you can report your touring caravan claim online here.


Emergency assistance (24 hour)

01422 501 087 (within the UK)
0044 1422 501 088 (within Europe)
Please call this number for emergency recovery in the event of an accident or breakdown.


Legal helpline (24 hour)

0344 770 1040
Administered by Arc Legal Assistance Ltd.
This number is for policyholders who have opted to take out our Legal Expenses cover option. Please refer to your policy schedule.

Claims helpline (weekdays 9am-5pm, excluding bank holidays)

01422 501 084
Please call this number to register a new claim or talk to us about an existing claim.


Breakdown assistance or accident recovery (24 hour)

01737 815 123 (within the UK)
0044 1737 815 123 (within Europe)
Please call this number for emergency recovery in the event of an accident or breakdown.


Windscreen claims (24 hour)

01422 501 092 (within the UK)
0044 1422 501 092 (within Europe)
Please call this number for emergency recovery in the event of an accident or breakdown.


Legal helpline (24 hour)

0344 770 1040
Administered by Arc Legal Assistance Ltd.
This number is for policyholders who have opted to take out our Legal Expenses cover option. Please refer to your policy schedule.


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01422 395892
Alternatively call

8am – 8pm weekdays
9am – 4pm weekends
& most bank holidays