Yes, your policy is still valid and cover will remain in force.
Registering a claim:
If you have minor damage to your property and it is still watertight and secure, we recommend that you register your claim online here.
If there has been a more serious incident and you require urgent advice, please call 01422 501 085.
If crisis strikes and you need emergency assistance, please call 01422 501 086.
If you have any problems or questions about the claims process, please contact the Leisuredays Claims Liaison team on 01422 396 812 or by emailing firstname.lastname@example.org.
Rest assured our phone lines remain open – our staff are working from home to keep our colleagues and the wider community safe. We have systems in place to make sure that we can continue to answer your call and service your policy, just as we would if we were in the office.
Loss adjustor visits
Loss adjusting visits have been cancelled until further notice to protect the health of their employees and customers. Because of these unavoidable delays in arranging someone to assess any damage during this time, it’s important you try to secure your property so it is watertight and safe from break-ins. Providing you are covered for the claim, you will be reimbursed for any reasonable emergency repair costs.