Can I still make a claim on my holiday caravan policy during the Coronavirus (COVID-19) pandemic?

Yes, your policy is still valid and cover will remain in force.

Registering a claim:
If you have minor damage to your property and it is still watertight and secure, we recommend that you register your claim online here.

If there has been a more serious incident and you need urgent advice, please call 01422 501 085.

If you have any problems or questions about the claims process, please contact the Leisuredays Claims Liaison team on 01422 396 812 or by emailing claims@leisuredays.co.uk.

Rest assured our phone lines remain open – our staff are working from home to keep our colleagues and the wider community safe. We have systems in place to make sure that we can continue to answer your call and service your policy, just as we would if we were in the office.

In case there are any unavoidable delays in arranging someone to assess any damage during this time, it’s important you try to secure your property so it is watertight and safe from break-ins. Providing you are covered for the claim, you will be reimbursed for any reasonable emergency repair costs.