My park has closed due to a local or national lockdown or I am unable to go because of the Coronavirus (COVID-19) pandemic. Should I cancel my holiday caravan policy?

We would not recommend you cancel your policy and insurance cover, even if the situation changes regarding Coronavirus.

Leisuredays insurance protects you against other risks, such as theft, fire, storm and flood – you still need cover in place in case the worst happens. Some of these risks can be even higher when you’re not using your static caravan – in fact, when we’ve looked at our claims data, we estimate that a massive 90 per cent of claim payouts were for when holiday homes were not in use.

Please also take note of our winter weather precautions from November 1st to March 15th.

If your park is still open and your caravan is unoccupied overnight between Nov 1st and March 15th you must turn the water off at the stopcock, flush all toilets to drain the cistern and open all taps and showers to let all the water out.

When your park is closed for winter, or closed due to a local or national lockdown, the water must be turned off at the stopcock and your unit must be fully drained down and winterised in accordance with the manufacturer’s recommendation. Please speak to your park operator to arrange this if you’re unable to get to your holiday caravan.

You will not be insured for burst pipes unless you have complied with our winter weather precautions. Please see pages 13 and 14 of our policy booklet as well as our handy video on how to drain down.