Leisuredays policies have been underwritten by RSA (formerly Royal & Sun Alliance Insurance) for over 20 years, providing high quality insurance for holiday caravans, lodges, park homes, and more. Please note from 6th October 2025, RSA became Intact Insurance.
Why do you need to know?
There are no changes to the Leisuredays team or our insurance policies, but you may start to notice the new name if you make a claim or receive any communication from our underwriters.
It is going to take us a little while to change the mentions of RSA within our documents and across our websites to Intact Insurance. But rest assured, your cover and service remain unchanged.
- Same five star rated team at Leisuredays
- Same highly rated UK based claims service
- Same claims helpline numbers
- Same extensive cover and policy wording
When making a claim as a Leisuredays customer you will continue to speak to the same highly trained specialist UK based teams within Intact Insurance, to make sure your claim is handled quickly and efficiently. These teams can be contacted using the same helpline numbers you can find in your existing policy booklets and here online.
You will also still be able to report non-emergency claims via our online claims portal, which you can access via www.leisuredays.co.uk/newclaim .
Who are Intact Insurance?
Intact Insurance is part of Intact Financial Corporation – it’s one of the world’s largest insurers and a leader in specialist insurance*.
Intact Financial Corporation acquired RSA in 2021. Intact announced in April 2025 that it planned to unify the organisation under a single global identity.
Our Managing Director Ryan Wilby comments: “We’re delighted to continue our close partnership with this underwriter. While the name has changed to Intact Insurance, the essence of our relationship remains – only now even more forward-looking for us and our customers.”
He added: “Intact Insurance’s company values closely match those of our own at Leisuredays, most significantly in terms of delivering excellent customer service. They have a commitment to investing in their people and technology to further improve the already exceptional claims service our customers receive. We also look forward to developing our insurance products with them in the coming months and years.”
To learn more about Intact Insurance, please visit intactinsurance.co.uk.
*Intact Insurance was the world’s 12th largest insurer in the period October to December 2024 by market capital.
