Feedback | Leisuredays

Feedback and complaints

Leisuredays are continuously looking to improve the products and services we deliver.

If you feel we have not delivered the service you expected, we want to hear from you and try to improve things.

Call: 01422 396 770
Email: [email protected]
Post: Leisuredays, New Road, Halifax, HX1 2JZ

Please provide your policy number, name and personal contact information, with as much detail as possible about your concerns.

Before contacting us, it might also be useful to read our complaints procedure

Why choose us?

Plain English policy and documents
Highly rated for service and value
Reassuringly good cover from a leading insurer
Open seven days a week
Highly rated claims service
Award winning customer service
Safe and secure
Member of the National Caravan Council
Direct Debit facility to spread the cost
Confidence in a trusted family business
Money back guarantee
Heart Research donation for every paperless policy

Leisuredays customers rate their overall claims experience 9/10 (average 8.82), based on 433 satisfaction surveys sent by static caravan, holiday home and park home policyholders in 2020 and 2023.

Claims Team Award winner at the UK Broker Awards 2019. | Customer Service Award winner at the UK Broker Awards 2018. | 4.8/5 TrustScore based on 1,858 reviews on Trustpilot.com, correct as of 31/05/2024.

Newport Caravans Ltd is an Introducer Appointed Representative to Caravan Guard Limited. Leisuredays is a trading name of Caravan Guard Limited, which is authorised and regulated by the Financial Conduct Authority. Available to UK residents only
(including Northern Ireland). Calls may be recorded.

Contact Leisuredays

Proud to work with Newport Caravans

Feedback and complaints

Why choose us?