Leisuredays has been voted Customer Service Champion in Smart Money People’s Insurance Choice Awards 2023.
The Insurance Choice Awards is an annual campaign to find the most trusted insurance firms and thanks to the excellent feedback from our customers we won the Customer Service Champion top-level award at a ceremony in London, hosted by comedian Lucy Porter.
Jacqueline Dewey, CEO of Smart Money People said: “Your customers should be the heart of your business and Leisuredays has proven this to be of utmost importance in its work.
“Our reviews show customers complimenting the friendly and efficient staff, with many claiming that the Leisuredays team has gone above and beyond to solve their queries and concerns. This kind of reassurance and confidence in a provider is a key part of policyholder satisfaction, and Leisuredays really has mastered its customer service. Congratulations Leisuredays on this well-deserved win, keep up the great work.”
Our Managing Director Ryan Wilby was over the moon with the award.
“We’re passionate about delivering brilliant customer experiences, so for our customers to vote for us in their thousands and give feedback about our excellent service and how we’ve left them feeling impressed is a fantastic accolade,” he said. “We were extremely proud to beat off some fierce competition and win this top-level award that many insurance providers want to win. Our staff have a big reason to celebrate and a massive thank you to all our customers who took the time to vote for us – we couldn’t have done it without you!”
Leisuredays was also shortlisted for Best Caravan Cover Provider and our sister brand Caravan Guard won Best Motorhome Insurance Provider.
About Smart Money People
The Insurance Choice Awards are run by Smart Money People – the UK’s dedicated financial services review site, helping people and financial companies to create better outcomes.
As part of the voting process, consumers tell them about a range of factors, including the customer experience, whether they’ve felt fairly treated, what they like, or even what improvements they’d like to see.
Voters were also entered into a prize draw to win £1,000 and congratulations go to Brian Lewis who was the lucky winner.
