Customer service line
01422 396 770
If you have a question about your park home insurance policy, or need to update your policy details, then please call our Customer Service Line and speak to our friendly insurance advisers.
01422 396 808
Automated payment line for card payments available 24 hours.
Lines are open 7 days a week
8am - 8pm Weekdays
9am - 4pm Weekends and most Bank Holidays
Need to call us about a claim?
Claims helpline (revised opening hours below)
01422 501 085
Please call this number to register a new claim or talk to us about an existing claim.
Due to the ongoing Coronavirus pandemic, claims handlers are now working from home with revised opening hours of 9am-3pm weekdays. These hours may be subject to change.
Emergency assistance (24 hour)
01422 501 086
Please call this number if crisis strikes and you need emergency assistance.
Legal expenses (24 hour)
01206 616 007
Administered by Arc Legal Assistance Ltd.