We’re celebrating insuring more than 100,000 customers this month along with our Caravan Guard brand!
And we’re delighted to also have an ‘Excellent’ five star-rating on review website Trustpilot and for making the shortlist for two national insurance awards for our continued delivery of brilliant customer service.
We were always on track to reach 100,000 customers this year, but the COVID-19 lockdown put a halt on travel and leisure vehicle buying plans as dealerships, holiday parks and manufacturers closed.
However, the industry has bounced back with many people choosing holiday caravans, lodges, and leisure vehicles as a new way of holidaying, and thousands of owners are trusting in us to insure their pride and joy.
Throughout the Coronavirus pandemic and subsequent lockdown, we remained fully operational seven days a week, with all staff working from home, supported by our online quote and buy websites. Since holiday parks have re-opened, Leisuredays have seen a huge spike in policies and new customers, and we’re delighted to have our contact centre team back in our Halifax-based office.
“We’re extremely proud to provide peace of mind to 100,000 customers that trust us to insure their pride and joy,” said Leisuredays Director Chris Nettleton. “This is all down to our fantastic team of positive people, who are passionate about delivering brilliant customer experiences, not to mention our great value static caravan and lodge insurance policies, which are amongst the most comprehensive and competitive on the market.”