Customer service line
If you have a question about your insurance policy, or need to update your policy details, then please call our Customer Service Line and speak to our friendly insurance advisers.
01422 396 755
Automated payment line for card payments available 24 hours.
Lines are open 7 days a week
8am - 8pm Weekdays
9am - 4pm Weekends and most Bank Holidays
Need to call us about a claim?
Claims helpline (weekdays 9am-5pm)
01422 501 083
Please call this number to register a new claim or talk to us about an existing claim.
Legal helpline (24 hour)
01206 616 007
Administered by Arc Legal Assistance Ltd.
This number is for policyholders who have opted to take out our Legal Expenses cover option. Please refer to your policy schedule.